Privacy Policy

This Privacy Policy explains how Wide Roofing & Construction collects, uses, stores, and protects your personal information when you visit our website, request an estimate, call or text us, or otherwise interact with our roofing and construction services. By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you contact us, request a free inspection or estimate, fill out a form on our website, call our office, or opt in to receive text messages from us:

• Contact information: name, mailing/property address, email address, and phone number
• Project details: information about your roofing or construction needs, property type, and photos you may submit
• Communication records: messages, call notes, and text message opt-in/opt-out status
• Technical information: IP address, browser type, and website usage data collected through cookies and similar technologies
• Financing-related information, if you choose to apply for financing options through a third-party lender

2. How We Use Your Information

• To schedule and provide free roof inspections, estimates, and consultations
• To communicate with you about your project, appointments, permits, and service updates
• To send text messages (SMS/MMS) and phone calls related to your inquiry or active project, when you have opted in to receive them
• To respond to inquiries submitted through our website or by phone
• To improve our website, services, and customer experience
• To comply with legal, licensing, and permitting requirements

3. Text Messaging (SMS) Program

If you opt in to receive text messages from Wide Roofing & Construction, we may text you regarding appointment confirmations and reminders, estimate follow-ups, project status updates, and other service-related communications you have requested.

• No mobile opt-in data is shared with third parties or affiliates for marketing or promotional purposes, under any circumstance.
• Message and data rates may apply. Message frequency varies based on your interactions with us.
• You can opt out at any time by replying STOP to any text message. You may reply HELP for assistance.
• Carriers are not liable for delayed or undelivered messages.

For full program terms, please see our Terms & Conditions.

4. How We Share Your Information

We do not sell your personal information. We do not share your phone number, SMS opt-in status, or consent records with third parties or affiliates for marketing or promotional purposes. We may share limited information only in the following circumstances:

• With subcontractors or service providers who perform work or support services on our behalf (e.g., roofing crews, permitting services, customer support platforms), solely to fulfill your request
• With our SMS/telecommunications platform providers and aggregators, strictly to deliver text messages you requested
• With third-party financing partners, only if you voluntarily apply for financing
• When required by law, subpoena, or governmental request
• To protect the rights, property, or safety of Wide Roofing & Construction, our customers, or the public

5. Data Retention

We retain your personal information only as long as reasonably necessary to fulfill the purposes described in this policy, including maintaining project and warranty records, complying with legal and licensing obligations, and resolving disputes. You may request deletion of your information at any time, subject to legal recordkeeping requirements.

6. Your Privacy Rights

Depending on your state of residence, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of text messages at any time by replying STOP
• Withdraw consent for future communications

To exercise any of these rights, contact us using the information below.

7. Cookies & Website Technology

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may limit some website features.

8. Children's Privacy

Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: